Service desk analyst interview questions and answers pdf Nueva Plymouth

service desk analyst interview questions and answers pdf

Top Desktop Support and Help Desk Interview Questions and 18.01.2016В В· Looking for Service Desk Analyst Interview Questions with Answers? Here we have compiled set of questions from the students who have attended interviews in Fortune 500 companies

TOP 25 Interview Question and Answer for Service Desk

Help Desk Analyst Interview Questions Flashcards Cram.com. 05.09.2019 · Here are the top 20 most frequently asked ITIL interview questions and their answers. These all-inclusive questions are framed by Intellipaat experts, providing ITIL Training to give you an idea of the types of questions asked in interviews. Go through these questions and answers …, 24.12.2018 · Just be yourself, they won't eliminate you just because you have little knowledge about the topics that you are not comfortable with. ( Coding, complex technical information *if applicable). The optimum thing to do is to be expressive, calm and co....

08.08.2018В В· If you're looking for Service Desk Analyst Interview Questions for Experienced or Freshers, you are at right place. There are lot of opportunities from many reputed companies in the world. According to research, Service Desk Analyst has a market share of about 11.0%... 01.01.2015В В· Study Flashcards On Help Desk Analyst Interview Questions at Cram.com. Quickly memorize the terms, phrases and much more. Cram.com makes it easy to get the grade you want!

24.04.2019 · 26 most common interview questions and answers (with free PDF download) big bonus of this one is that towards the bottom of this post there’s a free downloadable PDF of all of these common interview questions and answers that you can save / download / print as you need. Now here are the questions and answers you’ve been looking for: Service desk interview questions shared by candidates. Top Interview Questions I was Honest on my answers and the last couple of them are more related to 2nd line and 3rd line, they just want to see your knowledge and where you fit mostly. Service Desk Analyst at University of Northumbria was asked... 17 Oct 2019. Simulated technical

Top 50 Desktop Support Interview Questions & Answers last updated August 31, 2019 / 99 Comments / in BPO & Customer Support / by admin 1) What is active directory? Service desk interview questions shared by candidates. Top Interview Questions. 1 Answer. Advise user to email someone at the place theyre going to give the presentation at, preferably the reception. Print it off of Officeworks on the way if it's a specific size print they cant get at a normal printer. Service Desk Analyst at GPC Asia

08.08.2018В В· If you're looking for Service Desk Analyst Interview Questions for Experienced or Freshers, you are at right place. There are lot of opportunities from many reputed companies in the world. According to research, Service Desk Analyst has a market share of about 11.0%... 28.04.2015В В· Desktop Support Interview Questions & Answers Finding another job can be so cumbersome that it can turn into a job itself. If you are expertise in Adobe Systems and graphics making then prepare well for the job interviews to get your dream job.

28.07.2018В В· Hello Guys check out the most updated video for Service Desk Engineer Interview Question and Answer with most asked interview questions and answers for our service desk engineer. Good luck to all 250+ Service Desk Analyst Interview Questions and Answers, Question1: In a situation where caller did not understand what you are explaining, what you would do? Question2: Please tell me some of the task that you had performed in your previous company? Question3: If the customer is not satisfied with your service do you analyze your mistake or just move on to another customer?

9 CompuCom Service Desk Analyst interview questions and 9 interview reviews. Free interview details posted anonymously by CompuCom interview candidates. Top 50 Desktop Support Interview Questions & Answers last updated August 31, 2019 / 99 Comments / in BPO & Customer Support / by admin 1) What is active directory?

05.11.2016В В· Welcome to complete package of Top Interview Questions and Answers related to Desktop Support and Help Desk job positions. The purpose of this video is to combine two major factors required to be The general responsibility of the help desk personnel is to provide customer support services on the company platforms. He or she should troubleshoot technical problems and provide solutions to customers. This article provides help desk support interview questions for : IT support, computer support and help desk analyst. The article also provides general questions.

These are a few common IT support interview questions and answers. Almost all answers should formulated in a positive tone and focusing on the clients and solving their issues. Candidates should be aware of basic technical knowledge and computer troubleshooting questions and answers. A free inside look at Service Desk interview questions and process details for 388 companies - all posted anonymously by interview candidates. What experience do you possess leading/managing a service desk? 1 Answer. Service Desk Analyst at Cynet Systems was asked... Mar 5, 2019.

Help desk interview answers to these questions should all highlight your ability to remain professional in difficult situations. Focus on the effort you made to understand the callers' issues and to meet their needs without becoming upset or negative. 17.12.2014В В· 2 Based on: Top 10 help desk interview questions and answers Updated To: Top 80 help desk interview questions and answers On: Mar 2017 3. 3 This ebook consists of two parts: - Part I: Top 80 help desk interview questions and answers (pdf, free download) - Part II: Top 12 tips to prepare for help desk interview 4.

Service Desk Analyst Interview questions. 250+ Service Desk Analyst Interview Questions and Answers, Question1: In a situation where caller did not understand what you are explaining, what you would do? Question2: Please tell me some of the task that you had performed in your previous company? Question3: If the customer is not satisfied with your service do you analyze your mistake or just move on to another customer?, Because IT Security is highly marketable skill and the best way of getting there is to start from the bottom this site is to serve not only as a means to get that all important INformation Technology job, but to IT Security Talent is a quick cram site for answers you know yet may get stuck when you are on an IT interview because of pressure, nerves, etc..

CompuCom Service Desk Analyst Interview Questions

service desk analyst interview questions and answers pdf

Help Desk Specialist Interview Questions [PDF]. Help Desk - 615 Help Desk interview questions and 1516 answers by expert members with experience in Help Desk subject. Discuss each question in detail for better understanding and in-depth knowledge of Help Desk, Top 50 Desktop Support Interview Questions & Answers last updated August 31, 2019 / 99 Comments / in BPO & Customer Support / by admin 1) What is active directory?.

Service Desk Analyst Interview Questions Glassdoor.co.in. 11.03.2016В В· ServiceNow Interview Questions and Answers ServiceNow Interview Questions. What is ServiceNow Technology? It is a cloud-based IT Service Management tool. ServiceNow gives a solitary plan of record for IT administrations, activities, and business administration via computerizing IT benefit applications and procedures., Service desk interview questions shared by candidates. Top Interview Questions I was Honest on my answers and the last couple of them are more related to 2nd line and 3rd line, they just want to see your knowledge and where you fit mostly. Service Desk Analyst at University of Northumbria was asked... 17 Oct 2019. Simulated technical.

Help Desk Support Interview GeekInterview.com

service desk analyst interview questions and answers pdf

Top 10 help desk support analyst interview questions and. 02.06.2015В В· The above interview questions also can be used for job title levels: entry level help desk support analyst, junior help desk support analyst, senior help desk support analyst, help desk support analyst assistant, help desk support analyst associate, help desk support analyst administrator, help desk support analyst clerk, help desk support Top 50 Desktop Support Interview Questions & Answers last updated August 31, 2019 / 99 Comments / in BPO & Customer Support / by admin 1) What is active directory?.

service desk analyst interview questions and answers pdf

  • Service Desk Interview Questions Glassdoor
  • Top 20 Service Desk Manager Interview Questions [UPDATED] 2019
  • Help Desk Interview Questions and Answers IT Computer

  • This ServiceNow Interview Questions blog will introduce you to set of questions and answers which help prepare well for your ServiceNow Interview in 2019. my Mock Interview Service for Real Tech Jobs. Mock interview in latest tech domains i.e JAVA, AI, DEVOPS,etc Top 50 ServiceNow Interview Questions You Must Prepare In 2019 Read Article. Popular QA Test Analyst Interview Questions with Answers. Q #1) What are the responsibilities of a QA Analyst? Answer: QA Analyst is the one who ensures that every possible measure has taken place for testing each and the feature of software solution both functionally and technically. The major responsibilities of QA Analyst can be enlisted as

    The general responsibility of the help desk personnel is to provide customer support services on the company platforms. He or she should troubleshoot technical problems and provide solutions to customers. This article provides help desk support interview questions for : IT support, computer support and help desk analyst. The article also provides general questions. These questions have been asked by interviewers for years and some of them are still popular today. You should also make it a point to practice all your answers right in front of the mirror. This will boost your confidence and help you nail that interview like a professional.

    Help Desk - 615 Help Desk interview questions and 1516 answers by expert members with experience in Help Desk subject. Discuss each question in detail for better understanding and in-depth knowledge of Help Desk 05.09.2019 · Here are the top 20 most frequently asked ITIL interview questions and their answers. These all-inclusive questions are framed by Intellipaat experts, providing ITIL Training to give you an idea of the types of questions asked in interviews. Go through these questions and answers …

    14.04.2015В В· Interview questions. A free inside look at Service Desk Analyst interview questions and process details for 20 companies - all posted anonymously by interview candidates. Top 50 Desktop Support Interview Questions & Answers last updated August 31, 2019 / 99 Comments / in BPO & Customer Support / by admin 1) What is active directory?

    250+ Service Desk Analyst Interview Questions and Answers, Question1: In a situation where caller did not understand what you are explaining, what you would do? Question2: Please tell me some of the task that you had performed in your previous company? Question3: If the customer is not satisfied with your service do you analyze your mistake or just move on to another customer? Help Desk - 615 Help Desk interview questions and 1516 answers by expert members with experience in Help Desk subject. Discuss each question in detail for better understanding and in-depth knowledge of Help Desk

    Popular QA Test Analyst Interview Questions with Answers. Q #1) What are the responsibilities of a QA Analyst? Answer: QA Analyst is the one who ensures that every possible measure has taken place for testing each and the feature of software solution both functionally and technically. The major responsibilities of QA Analyst can be enlisted as 08.08.2018В В· If you're looking for Service Desk Analyst Interview Questions for Experienced or Freshers, you are at right place. There are lot of opportunities from many reputed companies in the world. According to research, Service Desk Analyst has a market share of about 11.0%...

    A free inside look at Service Desk interview questions and process details for 46 companies - all posted anonymously by interview candidates. 1 Answer. answer varies from people. IT Service Desk Analyst at OpenText was asked... Mar. 26, 2019 Service Desk Analyst at … 14.04.2015 · Interview questions. A free inside look at Service Desk Analyst interview questions and process details for 20 companies - all posted anonymously by interview candidates.

    Desk position.This article provides help desk support interview questions for : IT support, computer support and help desk analyst. service desk interview questions and answers pdf The article also provides general questions.To help you remember key concepts, jot down and review. You might feel that the answers to the Because IT Security is highly marketable skill and the best way of getting there is to start from the bottom this site is to serve not only as a means to get that all important INformation Technology job, but to IT Security Talent is a quick cram site for answers you know yet may get stuck when you are on an IT interview because of pressure, nerves, etc.

    Interview questions. A free inside look at Service Desk Analyst interview questions and process details for 23 companies - all posted anonymously by interview candidates. These are a few common IT support interview questions and answers. Almost all answers should formulated in a positive tone and focusing on the clients and solving their issues. Candidates should be aware of basic technical knowledge and computer troubleshooting questions and answers.

    28.07.2018В В· Hello Guys check out the most updated video for Service Desk Engineer Interview Question and Answer with most asked interview questions and answers for our service desk engineer. Good luck to all The general responsibility of the help desk personnel is to provide customer support services on the company platforms. He or she should troubleshoot technical problems and provide solutions to customers. This article provides help desk support interview questions for : IT support, computer support and help desk analyst. The article also provides general questions.

    250+ Service Desk Analyst Interview Questions and Answers, Question1: In a situation where caller did not understand what you are explaining, what you would do? Question2: Please tell me some of the task that you had performed in your previous company? Question3: If the customer is not satisfied with your service do you analyze your mistake or just move on to another customer? The general responsibility of the help desk personnel is to provide customer support services on the company platforms. He or she should troubleshoot technical problems and provide solutions to customers. This article provides help desk support interview questions for : IT support, computer support and help desk analyst. The article also provides general questions.

    Service Desk Analyst Interview Questions

    service desk analyst interview questions and answers pdf

    Help Desk Interview Questions and Answers IT Computer. Service desk analyst interview questions shared by candidates. Top Interview Questions. Sort: Relevance Popular Date . IT Service Desk Analyst at Baxi was asked... 28 Jun 2019. I was Honest on my answers and the last couple of them are more related to 2nd line and 3rd line, they just want to see your knowledge and where you fit mostly., 10.03.2013В В· A free inside look at Help Desk Analyst interview questions and process details for 10 companies - all posted anonymously by interview candidates. 1 Answer. I would jazz it up to 9.1 gigawatts of power and charge down the road at a steady 86 MPH Service Desk Analyst salaries ($48k) Software Developer jobs. Software Developer salaries.

    CompuCom Service Desk Analyst Interview Questions

    Service Desk Interview Questions Glassdoor.ca. 23.05.2019 · A free inside look at Service Desk interview questions and process details for 63 companies - all posted anonymously by interview candidates. Well the answer was communicating with the fellow colleagues in the right way. Service Desk Analyst at e …, 23.05.2019 · A free inside look at Service Desk interview questions and process details for 63 companies - all posted anonymously by interview candidates. Well the answer was communicating with the fellow colleagues in the right way. Service Desk Analyst at e ….

    A free inside look at Service Desk interview questions and process details for 388 companies - all posted anonymously by interview candidates. What experience do you possess leading/managing a service desk? 1 Answer. Service Desk Analyst at Cynet Systems was asked... Mar 5, 2019. Top 50 Desktop Support Interview Questions & Answers last updated August 31, 2019 / 99 Comments / in BPO & Customer Support / by admin 1) What is active directory?

    11.03.2016 · ServiceNow Interview Questions and Answers ServiceNow Interview Questions. What is ServiceNow Technology? It is a cloud-based IT Service Management tool. ServiceNow gives a solitary plan of record for IT administrations, activities, and business administration via computerizing IT benefit applications and procedures. Ten questions that can help you hire a good help desk analyst One of the reasons it’s so difficult to find a good help desk analyst is that this position requires wide-ranging skills

    11.03.2016В В· ServiceNow Interview Questions and Answers ServiceNow Interview Questions. What is ServiceNow Technology? It is a cloud-based IT Service Management tool. ServiceNow gives a solitary plan of record for IT administrations, activities, and business administration via computerizing IT benefit applications and procedures. 17.12.2014В В· 2 Based on: Top 10 help desk interview questions and answers Updated To: Top 80 help desk interview questions and answers On: Mar 2017 3. 3 This ebook consists of two parts: - Part I: Top 80 help desk interview questions and answers (pdf, free download) - Part II: Top 12 tips to prepare for help desk interview 4.

    17.12.2014В В· 2 Based on: Top 10 help desk interview questions and answers Updated To: Top 80 help desk interview questions and answers On: Mar 2017 3. 3 This ebook consists of two parts: - Part I: Top 80 help desk interview questions and answers (pdf, free download) - Part II: Top 12 tips to prepare for help desk interview 4. Because IT Security is highly marketable skill and the best way of getting there is to start from the bottom this site is to serve not only as a means to get that all important INformation Technology job, but to IT Security Talent is a quick cram site for answers you know yet may get stuck when you are on an IT interview because of pressure, nerves, etc.

    28.04.2015В В· Desktop Support Interview Questions & Answers Finding another job can be so cumbersome that it can turn into a job itself. If you are expertise in Adobe Systems and graphics making then prepare well for the job interviews to get your dream job. 08.08.2018В В· If you're looking for Service Desk Analyst Interview Questions for Experienced or Freshers, you are at right place. There are lot of opportunities from many reputed companies in the world. According to research, Service Desk Analyst has a market share of about 11.0%...

    A free inside look at Service Desk interview questions and process details for 388 companies - all posted anonymously by interview candidates. What experience do you possess leading/managing a service desk? 1 Answer. Service Desk Analyst at Cynet Systems was asked... Mar 5, 2019. Ten questions that can help you hire a good help desk analyst One of the reasons it’s so difficult to find a good help desk analyst is that this position requires wide-ranging skills

    This ServiceNow Interview Questions blog will introduce you to set of questions and answers which help prepare well for your ServiceNow Interview in 2019. my Mock Interview Service for Real Tech Jobs. Mock interview in latest tech domains i.e JAVA, AI, DEVOPS,etc Top 50 ServiceNow Interview Questions You Must Prepare In 2019 Read Article. Service desk interview questions shared by candidates. Top Interview Questions. 1 Answer. Advise user to email someone at the place theyre going to give the presentation at, preferably the reception. Print it off of Officeworks on the way if it's a specific size print they cant get at a normal printer. Service Desk Analyst at GPC Asia

    23.05.2019 · A free inside look at Service Desk interview questions and process details for 63 companies - all posted anonymously by interview candidates. Well the answer was communicating with the fellow colleagues in the right way. Service Desk Analyst at e … 9 CompuCom Service Desk Analyst interview questions and 9 interview reviews. Free interview details posted anonymously by CompuCom interview candidates.

    24.04.2019 · 26 most common interview questions and answers (with free PDF download) big bonus of this one is that towards the bottom of this post there’s a free downloadable PDF of all of these common interview questions and answers that you can save / download / print as you need. Now here are the questions and answers you’ve been looking for: 100+ Business Analyst Interview Questions & Answers . Details Last Updated: 09 October 2019 . Following are frequently asked questions for Business Analyst job interview questions for freshers as well as for the position of a senior business analyst. 1) What is a flowchart? SaaS means Software as a Service. It is related to cloud computing.

    23.05.2019 · A free inside look at Service Desk interview questions and process details for 63 companies - all posted anonymously by interview candidates. Well the answer was communicating with the fellow colleagues in the right way. Service Desk Analyst at e … Popular QA Test Analyst Interview Questions with Answers. Q #1) What are the responsibilities of a QA Analyst? Answer: QA Analyst is the one who ensures that every possible measure has taken place for testing each and the feature of software solution both functionally and technically. The major responsibilities of QA Analyst can be enlisted as

    HELP DESK ANALYST SYSTEM SUPPORT ANALYST JOB. Because IT Security is highly marketable skill and the best way of getting there is to start from the bottom this site is to serve not only as a means to get that all important INformation Technology job, but to IT Security Talent is a quick cram site for answers you know yet may get stuck when you are on an IT interview because of pressure, nerves, etc., 08.08.2018В В· If you're looking for Service Desk Analyst Interview Questions for Experienced or Freshers, you are at right place. There are lot of opportunities from many reputed companies in the world. According to research, Service Desk Analyst has a market share of about 11.0%....

    Help Desk Interview Questions and Answers IT Computer

    service desk analyst interview questions and answers pdf

    Service Desk Interview Questions Glassdoor.ca. [QUOTE=vieri3217;44222]Hi guys, Im new to the forum and great to be apart of this discussion. Anyone know any questions for a Service Desk Analyst Position? its similar to a desktop support position., These questions have been asked by interviewers for years and some of them are still popular today. You should also make it a point to practice all your answers right in front of the mirror. This will boost your confidence and help you nail that interview like a professional..

    service desk analyst interview questions and answers pdf

    Service Desk Analyst Interview Questions. These are a few common IT support interview questions and answers. Almost all answers should formulated in a positive tone and focusing on the clients and solving their issues. Candidates should be aware of basic technical knowledge and computer troubleshooting questions and answers., 28.07.2018В В· Hello Guys check out the most updated video for Service Desk Engineer Interview Question and Answer with most asked interview questions and answers for our service desk engineer. Good luck to all.

    Top 10 help desk support analyst interview questions and

    service desk analyst interview questions and answers pdf

    What are the interview questions asked for technical. You will learn to practice mock interviews for a Help Desk Analyst (HDA) position. Interview Questions and Suggested Answers related to the following and more: Deliver basic Help Desk service Analyze and resolve desktop applications, network connectivity, and printer’s issues 05.11.2016 · Welcome to complete package of Top Interview Questions and Answers related to Desktop Support and Help Desk job positions. The purpose of this video is to combine two major factors required to be.

    service desk analyst interview questions and answers pdf


    A free inside look at Service Desk interview questions and process details for 46 companies - all posted anonymously by interview candidates. 1 Answer. answer varies from people. IT Service Desk Analyst at OpenText was asked... Mar. 26, 2019 Service Desk Analyst at … 28.04.2015 · Desktop Support Interview Questions & Answers Finding another job can be so cumbersome that it can turn into a job itself. If you are expertise in Adobe Systems and graphics making then prepare well for the job interviews to get your dream job.

    10.03.2013 · A free inside look at Help Desk Analyst interview questions and process details for 10 companies - all posted anonymously by interview candidates. 1 Answer. I would jazz it up to 9.1 gigawatts of power and charge down the road at a steady 86 MPH Service Desk Analyst salaries ($48k) Software Developer jobs. Software Developer salaries 31.05.2019 · During a job interview, it is likely that you will be asked behavioral interview questions.Find out more about this type of interview question, review the most common behavioral interview questions employers ask, and get tips on how to prepare and respond smoothly when you’re asked to give examples of how you handle workplace situations.

    10.03.2013В В· A free inside look at Help Desk Analyst interview questions and process details for 10 companies - all posted anonymously by interview candidates. 1 Answer. I would jazz it up to 9.1 gigawatts of power and charge down the road at a steady 86 MPH Service Desk Analyst salaries ($48k) Software Developer jobs. Software Developer salaries 24.12.2018В В· Just be yourself, they won't eliminate you just because you have little knowledge about the topics that you are not comfortable with. ( Coding, complex technical information *if applicable). The optimum thing to do is to be expressive, calm and co...

    You will learn to practice mock interviews for a Help Desk Analyst (HDA) position. Interview Questions and Suggested Answers related to the following and more: Deliver basic Help Desk service Analyze and resolve desktop applications, network connectivity, and printer’s issues 250+ Service Desk Analyst Interview Questions and Answers, Question1: In a situation where caller did not understand what you are explaining, what you would do? Question2: Please tell me some of the task that you had performed in your previous company? Question3: If the customer is not satisfied with your service do you analyze your mistake or just move on to another customer?

    You will learn to practice mock interviews for a Help Desk Analyst (HDA) position. Interview Questions and Suggested Answers related to the following and more: Deliver basic Help Desk service Analyze and resolve desktop applications, network connectivity, and printer’s issues Ten questions that can help you hire a good help desk analyst One of the reasons it’s so difficult to find a good help desk analyst is that this position requires wide-ranging skills

    18.01.2016 · Looking for Service Desk Analyst Interview Questions with Answers? Here we have compiled set of questions from the students who have attended interviews in Fortune 500 companies A free inside look at Service Desk interview questions and process details for 46 companies - all posted anonymously by interview candidates. 1 Answer. answer varies from people. IT Service Desk Analyst at OpenText was asked... Mar. 26, 2019 Service Desk Analyst at …

    Service desk analyst interview questions shared by candidates. Top Interview Questions. Sort: Relevance Popular Date . IT Service Desk Analyst at Baxi was asked... 28 Jun 2019. I was Honest on my answers and the last couple of them are more related to 2nd line and 3rd line, they just want to see your knowledge and where you fit mostly. Because IT Security is highly marketable skill and the best way of getting there is to start from the bottom this site is to serve not only as a means to get that all important INformation Technology job, but to IT Security Talent is a quick cram site for answers you know yet may get stuck when you are on an IT interview because of pressure, nerves, etc.

    24.12.2018В В· Just be yourself, they won't eliminate you just because you have little knowledge about the topics that you are not comfortable with. ( Coding, complex technical information *if applicable). The optimum thing to do is to be expressive, calm and co... 08.08.2018В В· If you're looking for Service Desk Analyst Interview Questions for Experienced or Freshers, you are at right place. There are lot of opportunities from many reputed companies in the world. According to research, Service Desk Analyst has a market share of about 11.0%...

    These are a few common IT support interview questions and answers. Almost all answers should formulated in a positive tone and focusing on the clients and solving their issues. Candidates should be aware of basic technical knowledge and computer troubleshooting questions and answers. 9 CompuCom Service Desk Analyst interview questions and 9 interview reviews. Free interview details posted anonymously by CompuCom interview candidates.

    service desk analyst interview questions and answers pdf

    A free inside look at Service Desk interview questions and process details for 46 companies - all posted anonymously by interview candidates. 1 Answer. answer varies from people. IT Service Desk Analyst at OpenText was asked... Mar. 26, 2019 Service Desk Analyst at … 28.04.2015 · Desktop Support Interview Questions & Answers Finding another job can be so cumbersome that it can turn into a job itself. If you are expertise in Adobe Systems and graphics making then prepare well for the job interviews to get your dream job.

    Jun 29, 2019В В· 3) websocket or webRTC whom has more secure for use in chat application ? 4) what is difference between video call and streaming video ? 5) websocket or webRTC whom are faster in communication ? ( send and receive text message , voice and video call ) 6) can we use from websocket and webRTC in same application together ? Thank you very much . Webrtc chat application Canterbury Aug 25, 2015В В· And that is it! You now have a simple WebRTC video chat app. Fire up your python server and go test your app on localhost! In our next two parts, we walkthrough how to add a number of additional features to your WebRTC video chat application, including: make/end Calls, thumbnail streams, mute call, pause video, and group chatting.